SELF MANAGEMENT

Stress in the workplace has a direct impact on the organisation’s bottom-line as it contributes to increased absenteeism and lower productivity levels. Yet people constantly downplay its negative, sometimes serious effect on their health and work performance on the whole.

This is a practical and structured course which teaches the delegate to explore the triggers that cause stress and enable them to develop tools and tactics to deal with these triggers effectively.

Communication is the cornerstone of an organisation’s successful realisation of its business objectives. People spend nearly two thirds of their time communicating, that’s a lot of practice...why is it then, that most of the time our message seems to get lost or misinterpreted?

This course will equip individuals with the practical skills that they need to meet the demands placed on them by their position and organisational responsibilities. The programme covers the generic aspects and tools required in comprehensive communication management strategies.

Assertiveness, when exercised in an adult and professional manner, is critical to dealing with all sorts of people in the daily working environment.

Aggressiveness should not be confused with assertiveness. In fact, the opposites of assertiveness are aggressive assertion, passive resistance, and total submissiveness.

In this programme we attempt to address all of these issues and develop practical tools and strategies through feedback, explanation, demonstration and personal practice for integration into to workplace.

This is a practical and structured course which teaches the delegate to evaluate, prioritise and develop action plans.

This programme will enable the leaner to be perfectly in tune both within the office environment and at social events. Image, social behaviour and the art of building relationships and networking are covered in this programme. Executive Etiquette is a must for any individual interacting in or within the corporate environment.